1. Service Overview
Duodeal is a SaaS software developed by [Your Company, legal name, address], allowing professionals to create, manage, and share commercial proposals and quotes. The service is accessible via the website [www.duodeal.com] (hereafter the “Website”).
PART I: TERMS OF SERVICE
2. Purpose
These Terms of Service define the terms and conditions under which users (the “User”) may access and use the Duodeal service.
3. Acceptance of Terms
By using the service, the User agrees to these Terms of Service without reservation. If the User does not agree, they should not access the service.
4. Access to the Service
The service is accessible to professionals (natural or legal persons) who have a valid user account. Authentication can be done through a traditional login or via Google OAuth.
5. Account Creation
Registration requires the User to provide certain business-related information (first name, last name, email, company name, etc.). The User agrees to provide accurate and up-to-date information.
6. User Obligations
The User agrees to:Not use Duodeal for illegal purposes or in ways not intended by the service;Not interfere with the security, integrity, or operation of the service;Comply with all applicable laws, including data protection regulations.
7. Pricing
Duodeal operates on a subscription-based pricing model. The pricing, payment terms (via Stripe), and cancellation policies are described on the Website.
8. Intellectual Property
Duodeal and all its components (logos, software, content, etc.) are the exclusive property of [Your Company]. Any unauthorized reproduction, representation, or use is prohibited.
9. Liability
The service is provided “as is.” Duodeal shall not be held liable for direct or indirect damages resulting from the use of the service, including but not limited to errors, service unavailability, or data loss.
10. Suspension / Termination
Duodeal reserves the right to suspend or terminate a User’s account in case of violation of these Terms of Service or suspicious activity.
PART II: PRIVACY POLICY
11. Data Collected
As part of the service, Duodeal may collect the following data:
- Account data (name, email, hashed password)
- Business-related data from quotes (clients, prices, products, addresses, etc.)
- Technical data (logs, IP address, browser, etc.).
12. Purpose of Processing
Collected data is processed for the following purposes:
- Providing and improving the service;
- Subscription and billing management;
- Sending communications (via Brevo);
- Authentication (Google OAuth);
- Email integration with Outlook.
13. Legal Basis
Data processing is based on:
- The performance of the contract (Terms of Service);
- User consent (marketing communications);
- Legal obligations (billing, data retention, etc.).
14. Data Recipients
Data is processed by authorized staff at Duodela and may be shared with subcontractors, including:
- Google (OAuth);
- Stripe (payment processing);
- Brevo (email campaigns);
- Microsoft (Outlook integration).
15. Data Retention
Data is retained for the duration of the contractual relationship, and:
- Up to 3 years after account termination for user data;
- Up to 10 years for billing data (in accordance with legal requirements).
16. Security Measures
Duodeal implements technical and organizational measures to ensure data confidentiality, integrity, and availability (encryption, logging, auditing, etc.).
17. User Rights
In accordance with the GDPR, Users have the right to:
- Access, rectify, delete, or port their data;
- Restrict or object to processing;
- Withdraw consent at any time;
- File a complaint with a supervisory authority (e.g., CNIL in France).
18. Data Transfers Outside the EU
Duodeal may transfer data outside the EU through third-party service providers (e.g., Google, Microsoft). These transfers are governed by appropriate safeguards, such as standard contractual clauses.
19. Cookies
The Website may use functional and analytical cookies. Users may manage cookie preferences through the dedicated cookie banner.
20. Changes to the Terms and Privacy Policy
Duodeal reserves the right to update these Terms of Service and Privacy Policy at any time. Users will be informed via email or upon their next login.
